Return Policy

Dorinova Return Policy
Thank you for shopping with Dorinova.com. We always aim to provide you with the best shopping experience and ensure your satisfaction with every purchase. If, for any reason, you are not fully satisfied with your order, our Return Policy is here to help.

1. Return Policy

- Products can be returned in cases of:
  • Manufacturing fault.
  • Wrong size or wrong color received.
  • Missing or wrong product (only accepted with unboxing video or checked in front of the delivery agent).

- Products must be unused, undamaged, and in original packaging.

- All accessories, warranty cards, stickers, labels, boxes, and free gifts must be returned.

- Products not eligible for return:
  • Burned or physically damaged items.
  • Software or digital products.
  • Clearance sale items.
  • Products with broken seals or removed stickers.
  • Undergarments.
  • Items missing accessories/chargers.
  • Free gifts or complimentary items.
  • Items not in resellable condition.
  • Third-party compatibility issues.

2. Contact Us for Return
- Phone: 01511375722
- Email: info@dorinova.com